What role does a transaction-broker play in a real estate transaction?

In a real estate transaction, a transaction-broker plays a neutral role by assisting both parties—the buyer and the seller or the landlord and tenant—without representing the interests of either side as an agent or advocate. This means the transaction-broker helps facilitate the transaction by providing necessary information and guidance to both parties, but does not take sides or promote the interests of one over the other.

This role is beneficial because it allows the transaction-broker to maintain impartiality, ensuring that both parties have access to the help they need to complete their transaction effectively. By providing support and facilitating communication, the transaction-broker can help resolve issues that may arise while keeping a balanced approach that is fair to both parties involved.

In contrast, the other roles suggested in the incorrect choices imply advocacy for one side, which is not the essence of a transaction-broker's function. A transaction-broker does not act exclusively for either the landlord or the tenant, nor do they limit their support to just one party’s interests. Their purpose is to ensure that both parties can negotiate and complete the transaction successfully.